Ask Lena
How to point your domain name to a new site
I have a domain name that I need to point to an existing site. How do I do this? You will need access to the following: The IP address of the server of the target site Access to the DNS records of the domain name you wish to point Tell your host what domain name…
Read MoreHow to get a nice email signature
Question How do I get a nice email signature like this? Answer To get a nice email signature with your logo (like below) and information you have some choices. I wrote a tutorial on how to create a HTML signature. It even has a downloadable HTML file you can start with. This works on Mac…
Read MoreHow to Make a PDF of an Entire Website
You have a couple of ways to make a PDF from a website. Actually, there are more ways than that, but I will be outlining two. Adobe Acrobat Pro (not the free version) — Lots of professionals have this suite already and you won’t have to buy an extra software PDFmyURL — This is a paid…
Read MoreWhy didn’t I get my email from my website?
Question I had someone fill out the form on my website, but I didn’t receive it. Later I tested the form myself and it went through to me. Why could this be happening? Answer Spam Filter It could be your spam filter. Spam filters have a scoring system. When you (or your provider) set up…
Read MoreHow Does Safari’s Login Feature Work?
Question Can you talk a bit about Safari offering to supply a username and password? I’ve wondered about that but know nothing about how it would work. Does Safari automatically remember it? Does my iPhone know them? Answer When you log into a website, Safari will ask you if you want to save your login…
Read MoreHow to Stop Spam Commenting on Your WordPress Site
Question Is there a way to block or stop the comment attack happening on my Wodrpress website? I’ve received 5 fake comments so far. Betsy, Mildred, Flora, Marilee, and now Ice have all left fake comments on my site as of this morning … starting at 7:19 this morning. I went in and marked the…
Read MoreHow to Turn Off Adobe Typekit
I use Adobe’s Creative Cloud and I also use font management software. I don’t use TypeKit and was growing tired of having Adobe’s Typekit popping up every time I needed a font. I finally spend some time finding out where to turn it off. It’s not hard to do. Just not intuitive. Look at the menu…
Read MoreMy Scanner Driver Won’t Work
Question: I’m trying to see if I can find a driver for my ancient flatbed scanner. Is there a site you use to look for stuff like this that isn’t spammy or virusey? Answer: I had the same exact problem. My old Canon flatbed scanner needed an updated driver, and Canon’s answer seems to be,…
Read MoreHow to make a bootable OS X El Capitan USB Drive
Question I purchased El Capitan through the app store a while back for my Macintosh and there is no disk. Now I need to reinstall the operating system. How can I do this? I would really like to have a clean install of my operating system. Answer Make your own bootable disk of El Capitan…
Read MoreHow to Change the Colors of the Guides in InDesign
Question Hey Lena, Do you know how to change the colors of these red guides in InDesign? I got a document that I have to work with but the red is driving me crazy. Mine are usually light blue. Its not under the Guides and Pasteboard options in preferences. Answer The guides you are talking…
Read MoreKeep WordPress Emails from Going into Gmail Spam
Question: All of our web forms are going to spam so we have to check spam all the time. Is there a way to fix this in Word Press or a Gmail issue? We switched to Google Apps. Answer: There are a few things you can do. I suggest you do all of them. Make…
Read MoreMacintosh Window Missing Sidebar
Question I don’t know how I did it, but the sidebar window that usually appears from my finder windows is gone. How do I get it back? I can’t seem to drag it back out. Help! Answer It’s easy to accidentally lose things like this, especially when you are not used to them being optional,…
Read More