News/Articles
How do I sample colors from my computer screen?
Question I have a sample from a client that has this color they want to use on their website and their brochure. How can I figure out what color it is? And, how would I figure out the corresponding Pantone color? Answer There are several ways you can approach this. Since you are needing the…
A List of 9 Website Mistakes
Very few of us have the time to spend worrying about yet another demand on our hours and resources… playing around with the website. You were told you needed one, so you got one with your business name and phone number and email like an electronic business card… and forgot about it. But unlike a…
Twitter Scam: Be impressed. Be aware.
I hate spammer and scammers. But sometimes I’m actually impressed with their ingenuity… and I imagine the clever ones must be doing quite well for themselves. I think it is a good idea to examine the ever-changing tactics of these digital hucksters occasionally, so we can be aware of what is out there and don’t…
My iPhone Won't Sync!
Question Whenever I try to sync my iPhone I get this error “The iPhone cannot be synced. An unknown error occurred (13019). How do I fix this? Answer There are several things you can try to fix this. They range from “easy and might work” to “more work but should fix your problem”. USB Make…
Gmail: I can't undo from my Mail app with IMAP. HELP!
Question I am using gmail for my mail and have set up my mail using IMAP. Used to, when I deleted a message I could “undo” (command-Z) and get the message back. Well, after switching to IMAP it doesn’t work anymore. Unfortunately, I use this feature a lot. Anyway I can get it to work…
Password Protected Areas and Search Engines
Question Can a search engine spider do a search of content which is behind a passworded index page? Answer No. Search engines cannot crawl a passworded directory as they can’t invoke interface functions. Google (for instance) would have to have your login/pass and the programming to invoke the command.
Macintosh: How do I force files to open with a particular program?
Question How do I set my Macintosh to open an eps file with Illustrator, but then open a jpg in Photoshop, all by default — instead of everything opening in @#$! Preview? This is probably a stupid question, but it’s driving me crazy. Answer Nope. This isn’t a stupid question. It’s just not obvious. But…
Inserting Images Into Microsoft Word
How do I insert this logo you gave me into Microsoft Word? I get this question a lot. I think people are used to using the built in clip art, but not inserting their own images. The good news is it is super easy. Here is how. Save your image someplace on your computer where…
How do I make an email an active link in WordPress?
Question Hi Lena, Happy New Year. I hope you are well. A quick question in relation to our Wordpress website. I put some email addresses on the first page when you open the site, and they are not linked. You can see the old ones are. In other words, when you click on them, nothing happens. What to do?…
Common Business Mistakes to Avoid
I deal with a lot of people who are starting fresh in a brand new business, and I see some of the same business mistakes over and over. I myself am guilty of having committed all of these at one time or another, and this article is dedicated to keeping you free of my —…