Old Indesign File Won't Package Without Missing Plugins

November 14, 2011 / Updated: November 14, 2011 / Lena Shore


I’m trying to package a file in Indesign, and get this message: “This document cannot be installed due to missing plugins. Please install or activate these plugins.” I don’t have the plugin asked for.  The original file is really old and I don’t have a way to get those plugins. What can I do?


You can strip the document of plug information easily. Although, it matters which version of InDesign how you do it.

  • If you have an older version of InDesign (CS4 or older) you can export your file to an INX document and that will strip the plugins.
  • If you have CS5 you will need to export your document as an IDML (InDesign Markup Language) file.
After you export a version of the document in question, you can open it with InDesign and then package your document normally.

Lena Shore

Lena is a full-time freelancer and nerd that specializes in web development, graphic design, and illustration. She enjoys building things, learning new things, pursuing creative endeavors, and giving free advice.


  1. Barry on May 10, 2013 at 3:34 am

    Many thanks! Perfect solution 🙂

  2. John Maughan on January 3, 2013 at 9:53 am

    Worked very well for a file we were really struggling with. top tip

  3. Mary Ann on October 15, 2012 at 11:43 am

    Thank you! This saved me so much time =)

  4. Fernanda Albuquerque on May 28, 2012 at 7:57 am

    I Love it! The most simple way I’ve find to solve that problem. Very thanks for share.

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