Posts by Lena Shore
7 ideas to improve your client’s experience on your website
Back in the day, I used the yellow pages to find the type of business I needed. There were usually a lot of choices. I tended to pick the best looking ad that seemed the friendliest. Today, I use Google or ask my online friends for recommendations and I usually end up with a pretty…
Read MoreWhy didn’t I get my email from my website?
Question I had someone fill out the form on my website, but I didn’t receive it. Later I tested the form myself and it went through to me. Why could this be happening? Answer Spam Filter It could be your spam filter. Spam filters have a scoring system. When you (or your provider) set up…
Read MoreCould you use a booking program on your website?
Do you spend a lot of time making appointments for phone calls and meetings? A few years ago I realized that I had a pain threshold regarding making appointments with clients. After an email or two, they would want a meeting or a phone appointment. Then they would want to know what times I had…
Read More9 Questions to Ask Yourself About Your Business’ Social Media Images
If you have a social media page (or several) like Facebook, Linkedin, or Twitter it might be time to see if your images need some tweaking. Are your images crisp and clear? If your images are fuzzy or unprofessional, that could lead people to think that your company is unprofessional. Do they look out-of-date? Does…
Read MoreImprove Your Website Contact Form
Your contact form is a crucial part of your website. As your major source of connecting with clients, it is important to make sure your form is doing a good job. Periodically, you should apply a critical eye and see if it is working well and if you can improve upon it. Do you even…
Read MoreYou Probably Want an SSL Certificate on Your Website
What is a security certificate? Security Certificates (SSL) are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. It’s a little like sealing a letter in an envelop…
Read MoreLet’s Do Our Annual Website Assessment
When is the last time you really looked at your own website? Every year we get health check-ups, eye exams, and tune-ups for our cars. Your website should be no different. About once a year, you should give your website a good review. This can help prevent problems and find existing ones you may have…
Read MoreWeb Hosting: Types and choosing the right one for you.
In the world of web hosting there are a lot of choices and it can be confusing to make a decision. You might wonder what the difference is between $10 a month hosting versus $150 a month hosting. There are three basic kinds of hosting the average person will care about: Shared Managed Private Server…
Read MoreCreate a Shared Family Address Book with Contacts and iCloud
NOTE: “Apple Family Sharing” is good for sharing the in-app purchases, iTunes, iBooks, and iCloud storage. But, it doesn’t share address books well, at least not yet. I’ve gotten a lot of questions about this lately. I figure Apple will solve this problem eventually by changing the way the address book works. But, for now,…
Read MorePantone Color Chart
Need to explain to your designer exactly WHICH color you are trying to describe. Use this color chart to get your point across.
Read MoreAre you as tired of all those telemarketer and robot telephone calls as I was?
I have a home office, and I used to get phone calls all day long that were just garbage calls. Scammers and robot calls. If I spied the caller ID and it said, “Out of Area,” I knew it was going to be a call I was sorry I answered. I have done many things…
Read MoreDo you really want a cheap “DIY Website”?
In this article, we will compare DIY web services with a custom site using WordPress. WordPress is probably the easiest and most powerful blogging and website content management system (or CMS) in existence today. It is very popular, and my clients love it. DIY website services, on the other hand, promise quick and easy websites that…
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