Posts by Lena Shore
Do you have a mobile version of your website?
What does having a mobile version of your website mean? You may have heard talk about having a “mobile friendly” or “mobile version” website design. Mobile Friendly A mobile friendly website design means that your website looks good on a mobile device such as an iPhone, Blackberry, or iPad. You would also want to avoid…
Read MoreFile Naming: Why Can't Anyone Open My File?
Question Can you tell me why people can’t open this PDF ad file you sent me? Can I fix it? Answer Because the file got renamed with periods in it and doesn’t have the .pdf after it any more. The extra periods make the computer think it is an extension it doesn’t recognize and the…
Read MoreHaving Problems Syncing iCloud Bookmarks Across Devices?
iCloud is mostly fantastic. For the most part, it syncs everything effortlessly. However, if you upgraded your iPhone, iPad, or other device in such a way that it deviated slightly from the approved path, you may find yourself with a bookmark mess. You fix them, you delete them, you sync them. They work! And suddenly…
Read MoreOld Indesign File Won't Package Without Missing Plugins
Question I’m trying to package a file in Indesign, and get this message: “This document cannot be installed due to missing plugins. Please install or activate these plugins.” I don’t have the plugin asked for. The original file is really old and I don’t have a way to get those plugins. What can I do? Answer…
Read MoreFun with iPhone 4s and Siri
The iPhone 4s came out a couple of weeks ago. One of the best things it has to offer is Siri, an intelligent voice attendant. You can ask it to do all kinds of things from having it set appointments for you, asking about the weather, or googling something for you. But, a great past…
Read MoreWhere did my iPhone emoticons go?
Question I had this program installed on my iPhone called emoji. It allowed me to have these cool emoticons for texting. Now that I’ve upgraded to iOS 5, they are gone and a microphone icon is in its place. I like the mic, but, how do I install emoji again? Answer Good news. With the…
Read MoreWhat is the difference between Fetch and Push?
Question I am now syncing my phone and computers so that my calendars, emails will all have the same information. But, when I go to my settings I see options for “Fetch” and “Push”. What is the difference? Which one do I want to use? Answer Fetch and Push are items that tell your devices…
Read MoreBroken Email Flow Chart
I get a decent amount of questions that all refer to people’s email not working. While there are a million things that can go wrong with your email, this covers the bulk of them. NOTE: If you are getting an “invalid email” error online, this article might help. If you still are having problems after reading…
Read MoreMy WordPress Edits Look Funny After I Published Them
Question Hey Lena – I went in to edit post area on the one of my WordPress pages and when I make a change to the text and pressed preview the text appeared on a white box over the background image and looks funny. Can you please let me know how to fix this so…
Read MoreGoogle Plus: FAQs
1. What is Google Plus? Google+ (Google Plus) is a social networking and identity service run by Google Inc. (An identity service determines who you really are even if you later provide a different user name, in order that people who actually know you can get in touch with you.) 2. Why do I care?…
Read MoreHow do I removed iTunes apps from the "update" list?
Question Over the last few years I’ve purchases A LOT of apps for my iPhone, iPad, and iPods. As time moves on I find that I have lots of applications that I don’t want any more, yet I still continue to get notified when there are updates for them through iTunes. How can I delete…
Read MoreFacebook vs. Google
The Facebook Juggernaut Most of us (somewhat over 500 million of us, to be inexact) are on Facebook these days, and for many, that in itself is the reason we are. Even if you had never considered the phrase, “social networking” before, other folks you knew and wished to maintain contact with were already there,…
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