Gmail is saving multiple drafts. How to stop it.

By Lena Shore | May 16, 2011 |

Question Why does my Mail program save a draft of every email I begin to write and in some cases save several drafts as I write the email? Answer Disable storing drafts on the server by going to the Mail.app’s Account Preferences –> [choose the account you are working with] –> Mailbox Behaviors. Gmail will…

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InDesign Style Syncing

By Lena Shore | May 9, 2011 |

Question Hi Lena, I need help with paragraph styles in InDesign. I know how to create them, but not how to use them in multiple documents. I’d like to have related documents sync their styles, but I’d also like to know how to import some styles from one document to another. Answer Import InDesign Styles To…

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How do I sample colors from my computer screen?

By Lena Shore | May 2, 2011 |

Question I have a sample from a client that has this color they want to use on their website and their brochure. How can I figure out what color it is? And, how would I figure out the corresponding Pantone color? Answer There are several ways you can approach this. Since you are needing the…

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My iPhone Won't Sync!

By Lena Shore | April 11, 2011 |

Question Whenever I try to sync my iPhone I get this error “The iPhone cannot be synced. An unknown error occurred (13019). How do I fix this? Answer There are several things you can try to fix this. They range from “easy and might work” to “more work but should fix your problem”. USB Make…

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Password Protected Areas and Search Engines

By Lena Shore | March 28, 2011 |

Question Can a search engine spider do a search of content which is behind a passworded index page? Answer   No. Search engines cannot crawl a passworded directory as they can’t invoke interface functions. Google (for instance) would have to have your login/pass and the programming to invoke the command.  

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Inserting Images Into Microsoft Word

By Lena Shore | March 14, 2011 |

How do I insert this logo you gave me into Microsoft Word? I get this question a lot. I think people are used to using the built in clip art, but not inserting their own images. The good news is it is super easy. Here is how. Save your image someplace on your computer where…

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How do I make an email an active link in WordPress?

By Lena Shore | March 7, 2011 |

Question Hi Lena, Happy New Year. I hope you are well. A quick question in relation to our Wordpress website. I put some email addresses on the first page when you open the site, and they are not linked.  You can see the old ones are.  In other words, when you click on them, nothing happens.  What to do?…

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Can I get my Gmail to another account?

By Lena Shore | February 21, 2011 |

Question Is there a way to make my Mac Mail app collect my gmail? Answer Yes! You can have your Gmail forward to your Mac Mail account (or any other email account) OR you can set up a new account on your Mac mail program (or any other desktop email account, like Outlook Express) and…

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How can I change my Gmail address?

By Lena Shore | February 14, 2011 |

Question My husband set up a gmail account for me. It works great, but the problem is I don’t like the account name he chose as it includes my birthday. How can I change it? Answer The bad news is you can’t change your user name in gmail once you create it. The good news…

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Sync Outlook Contacts with iPhone

By Lena Shore | January 24, 2011 |

Question Did you ever get any info about how to get my MSOutlook contacts from my PC into my iPhone? Answer Synchronization of contacts between Microsoft Office Outlook 2007 and your Apple iPhone or iPod touch requires Apple iTunes. You can configure which items are synchronized during a one-time set up process. After the initial…

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