Ask Lena
My Scanner Driver Won’t Work
Question: I’m trying to see if I can find a driver for my ancient flatbed scanner. Is there a site you use to look for stuff like this that isn’t spammy or virusey? Answer: I had the same exact problem. My old Canon flatbed scanner needed an updated driver, and Canon’s answer seems to be,…
Read MoreHow to make a bootable OS X El Capitan USB Drive
Question I purchased El Capitan through the app store a while back for my Macintosh and there is no disk. Now I need to reinstall the operating system. How can I do this? I would really like to have a clean install of my operating system. Answer Make your own bootable disk of El Capitan…
Read MoreHow to Change the Colors of the Guides in InDesign
Question Hey Lena, Do you know how to change the colors of these red guides in InDesign? I got a document that I have to work with but the red is driving me crazy. Mine are usually light blue. Its not under the Guides and Pasteboard options in preferences. Answer The guides you are talking…
Read MoreKeep WordPress Emails from Going into Gmail Spam
Question: All of our web forms are going to spam so we have to check spam all the time. Is there a way to fix this in Word Press or a Gmail issue? We switched to Google Apps. Answer: There are a few things you can do. I suggest you do all of them. Make…
Read MoreMacintosh Window Missing Sidebar
Question I don’t know how I did it, but the sidebar window that usually appears from my finder windows is gone. How do I get it back? I can’t seem to drag it back out. Help! Answer It’s easy to accidentally lose things like this, especially when you are not used to them being optional,…
Read MoreIs there a custom or shorter version of my Google Plus profile URL?
Question I like Google Plus and want to share my URL with people. But, there doesn’t seem to be any way to create a custom URL with my name in Google. Right now, it’s really long and unwieldy. Answer You have a few options. You could just wait for it. Google has started offering vanity…
Read MoreHow to move all the layers in a Flash animation at one time
Question I have a Flash animation that has a bunch of layers. I need to move a big section of all the layers. Is there a way to do this all at once? Highlighting doesn’t seem work. Am I stuck moving every layer individually? Answer The answer is “yes, can move multiple layers”. It’s not…
Read MoreHow to create an email auto-responder with gmail
Question Lena – I need to know how set an auto-responder on my computer. Answer Easy! Login with your email credentials on your Gmail account. Look for the settings gear in the upper right and click to show the drop down and click “settings” Scroll down to the “Vacation Responder” section and turn it on.…
Read MoreHelp! I lost the password to my TimeCapsule!
Question I had TimeCapsule set up and then got a new machine and moved things around. Anyway, when I go to my Airport Utility it wants to know my TimeCapsule password and I have no clue what it is. How can I retrieve it? Answer This is an easy one! You need to give TimeCapsule…
Read MoreFIX: Displaying the Wrong "From" on iPad Email
Question Hi Lena. Recently my iPad 2 started inserting “iPad” in “From” field, when I send from iPad as opposed to laptop. This has caused some problems with people thinking messages are Spam. Do you know how I can fix this so my ATT.net appears instead? Answer Fire up your iPad an go to Settings…
Read MoreWordPress: Display Images in Sidebar
Question I was looking for an image link plugin for widgets when I found your post on linking images, but I need advice on how to link images in widgets(using the html for the image). I found a title link plugin, but the only image link plugin I could find warns that it is out of…
Read MoreWhat is bleed? My printer asked for it.
Question What is bleed? My printer asked for it when I gave them my brochure file. Answer When you send your brochure to the printer, they print it on much larger pieces of paper than the finished size of your brochure. They do this for a variety of reasons: Printing several brochures at the same…
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