Posts by Lena Shore
Change your DNS Settings (Mac)
Stop sending me to DNS Error Assist! We have ATT. Whenever you type in something in the browser’s search bar that isn’t quite right, it sends you to dnserrorassist.att.net (DNS Error Assist). What I really want is for it to use Google. It’s an easy fix. You can change your DNS settings under System Preferences…
Read MoreMrs. Bzzz Pest and Termite Solutions
I recently had the pleasure of working with Mrs. Bzzz Pest and Termite Solutions to create some new branding. Mrs. Bzzz came to me with an initial request for creating some eye-catching truck wraps for their vehicles. When a client’s company name has a sense of humor you know it has the potential to be an…
Read MoreMy Favorite Bookkeeping Program: Zoho Books
I often get asked about what bookkeeping program I use. Probably because I have decorated my invoices with Chameleons. (Hire me and you can get a fun invoice too!) I use Zoho Books. And, no, I am not on any kind of affiliate program to say this.* Here are some of the reasons I really…
Read MorePantone Color Chart
Need to explain to your designer exactly WHICH color you are trying to describe. Use this color chart to get your point across.
Read MoreDucks Quack, Eagles Soar
Harvey was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey.
Read MoreHow to Pick a Good Designer
Question How do you judge the quality of a designer? They don’t have a typical résumé like a sales rep. I’m sure there’s more to it than “ooh, I like this website”. Answer What a beautiful and potentially self-serving question. There are several things you can look at to determine the quality of a designer.…
Read MoreHow to Make a PDF of an Entire Website
You have a couple of ways to make a PDF from a website. Actually, there are more ways than that, but I will be outlining two. Adobe Acrobat Pro (not the free version) — Lots of professionals have this suite already and you won’t have to buy an extra software PDFmyURL — This is a paid…
Read MoreWhat is Gmail Confidential Mode and why did Google email me?
Question I got this email from google. Do I need to do anything? Hello Administrator, On March 7, 2019, we announced the launch of Gmail confidential mode in beta. We’re writing to let you know that on June 25, 2019, this feature will become generally available (GA) and will be set to default ON for…
Read More7 ideas to improve your client’s experience on your website
Back in the day, I used the yellow pages to find the type of business I needed. There were usually a lot of choices. I tended to pick the best looking ad that seemed the friendliest. Today, I use Google or ask my online friends for recommendations and I usually end up with a pretty…
Read MoreWhy didn’t I get my email from my website?
Question I had someone fill out the form on my website, but I didn’t receive it. Later I tested the form myself and it went through to me. Why could this be happening? Answer Spam Filter It could be your spam filter. Spam filters have a scoring system. When you (or your provider) set up…
Read MoreCould you use a booking program on your website?
Do you spend a lot of time making appointments for phone calls and meetings? A few years ago I realized that I had a pain threshold regarding making appointments with clients. After an email or two, they would want a meeting or a phone appointment. Then they would want to know what times I had…
Read More9 Questions to Ask Yourself About Your Business’ Social Media Images
If you have a social media page (or several) like Facebook, Linkedin, or Twitter it might be time to see if your images need some tweaking. Are your images crisp and clear? If your images are fuzzy or unprofessional, that could lead people to think that your company is unprofessional. Do they look out-of-date? Does…
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