Q&A
Why am I getting an “invalid email address” when sending mail?
Question I just set up my email account on my device. But, every time I try to send email, it says the email address is invalid, any advice?!! Answer NOTE: If you are having problems getting or receiving email, this article might help. If you still are having problems after reading this blog, please contact your…
Read MoreWhat is the difference between Outlook and Outlook Express?
Question I’m currently using Outlook and not Outlook express. What are the differences between the two and do you think I should switch to Outlook Express? Answer Outlook Express is the free version of Outlook. Outlook Express probably came on your computer. Outlook comes with Microsoft Office. Outlook Express supports SMTP, POP3, and IMAP and…
Read MoreWhat are iPhone Safari Databases?
Question Recently, I was poking around under my Safari Settings (Settings –> Safari) on my iPhone and came across an entry for databases. What are these? Answer iPhone Safari supports HTML 5’s client-side storage structure just as your desktop version of Safari (Safari –> Preferences –> Security –> Show Databases). It is useful for developing…
Read MoreFaster Loading PDFs with InDesign
Question Is there a special way to save PDFs from Indesign so they load faster on the internet. My client has their pdf brochures online and it takes forever to load. Answer Yes there is! When you export your PDF from InDesign, make sure you choose the Adobe PDF Preset “Smallest File Size” and check the box…
Read MoreOpen a web page automatically with iCal
Question I have a website I’d like to open automatically every morning. Is there a way to do this on my Macintosh? Answer Yes! You can do this with iCal. Here’s how: First, open your browser and go to the web page you’d like to open automatically. Click and drag the favicon to the desktop……
Read MoreAdobe Illustrator — How to Add Type to a Path
Question I am trying to do something in Illustrator and I can’t figure out how to make it happen. I want to make letters go in a semi-circle, and the help menu says to select Type -> Type on a Path -> and the option I want. My problem is that “Type on a Path”…
Read MoreExporting Mailing Lists to Make Mailing Labels
Question: Do you know of a software patch that allows the exporting of Macintosh Address Book contacts to run mailing labels? Answer: I can help! To learn how to export your addresses out of your Address Book app, you can read this article I wrote a while back: How to Get Your Address Book into…
Read MoreParental Controls on iPhone or iPod Touch?
Question: My son’s top Christmas request is an iPod Touch. Am I able to put parental controls on Internet content if I get him one of those? Answer: Yes! Here is how: With your iPod Touch (or iPhone) on, go to “Settings”. Scroll down to “General” Select “Restrictions” Select “Enable Restrictions”. You will be prompted…
Read MoreKeeping Your Friend's Emails Hidden When Sending to Groups
Question Recently a friend of mine had her email address book used without her permission by a spammer. Probably when she sent a multi-addressee email. How may we send email messages to multiple recipients and keep the actual addresses hidden from everyone else receiving the message? Answer This is a good question as it often comes up for more than…
Read MoreFrom Address Book to Excel for a Mail Merge
Q. I need to do a mail merge with Excel and Microsoft Word. How can I get my addresses out of my Address Book and into Excel? Answer: You have a couple of options. Address Book Exporters Either of these will allow you to export your address book as a plain text file that you…
Read MoreWhere is my BCC?
Question I’m in the Macintosh Mail application. How can I find out who I blind cc’d (bcc) my email to. When I review the sent mail, I can’t see who got blind carbon copied. Is there some incredibly obvious way I can see the bcc addresses in the “sent” email? Answer It should be obvious,…
Read MoreWhat does "hosting a web site mean"?
Question What does “hosting a web site mean”? Answer If you were hosting a party, it would probably mean that the party was being held at your house and you were providing everything needed to have a successful party: food, chairs, music, house, etc. Hosting a web site is similar. The host provides the server,…
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